Empathy mapping involves creating a visual representation of the user’s experience. By putting themselves in the stakeholder´s shoes, teams can better understand their needs and develop strategies to better serve the needs of the organization and its clients.
This stage starts with an individual on-line self-awareness exercise with Archetypes that will guide each team member through an inner journey comprising powerful images and insightful questions for reflection, that challenge their assumptions, beliefs, and perspectives about teamwork. The group get´s a team profile and a report that offers a holistic understanding of the team challenges and dynamics.
We use a revolutionary new way to experience the underlying patterns that may be hindering the team success. Through a structured process that brings together systems thinking and mapping, we will support the team in making positive changes. We facilitate the team in creating a map of the aspects involved in the team challenges, with the use of symbols, people and systemic sentences.